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For Support Coordinators

You shouldn't be the only one who knows everything

Stop being the human switchboard. Give your team the context they need — without adding more to your plate.

Founding 100: $19/user · 30-day money-back · Cancel anytime

Sound familiar?

Coordination shouldn't feel like air traffic control

You're managing people, not information. But right now, information management is your whole job.

50+ interruptions/day

Everyone calls you. For everything.

What time is Sarah's shift? Did we get the report? What's the PIN for the lockbox? You're the human FAQ.

Every. Single. Week.

Rostering takes your whole Sunday

Cross-referencing availability, preferences, participant needs, travel time. One sick call and it all falls apart.

Preventable

You find out about problems last

The incident happened Tuesday. You hear about it Friday. From the participant's family.

You're spending your days answering questions that a good system would answer for you.

The dream outcome

What if your team could answer their own questions?

What if workers could see what happened last shift — before they ask you?

What if you heard about issues in real-time, not days later?

What if you could actually focus on coordination instead of communication?

That's what Noteable does. Everyone has context. You have time back.

How it works

The flow your team actually uses

Short, structured, and built for coordinator visibility — not more admin.

1) Worker captures the session

Notes are drafted quickly with structure so the right details are captured first time.

  • Structured prompts
  • Incident flagging
  • Fast drafts

2) You see what matters

Recent sessions, flags, and key updates are visible without digging.

  • Recent sessions
  • Flags at a glance
  • Timeline view

3) Reports are ready when you are

Generate coordinator-ready progress reports with one click.

  • PDF export
  • Goal progress
  • Audit-ready summary
Strategy Visibility

See who's delivering what before the family asks

One grid. All strategies. Every worker. No more chasing people for answers.

One view, all strategies

Grid shows what's being delivered across all workers, all weeks.

Worker accountability

See who delivered each strategy. No more "I thought someone else did it".

Catch gaps early

Notice delivery changes before the participant's mum does.

Visual Schedule

Delivered 4 times in Jan. Evidence from 2 sessions.

Oversight + clarity

See continuity across workers, not just sessions

View this from the perspective of:

What breaks in coordination

Worker turnover

Forms & generic AI

Context lost

Noteable

Context preserved

Participant understanding

Forms & generic AI

Scattered notes

Noteable

Single source

Progress tracking

Forms & generic AI

Session-by-session

Noteable

Longitudinal

Handover quality

Forms & generic AI

Manual summaries

Noteable

Instant visibility

Identifying drift

Forms & generic AI

Retrospective

Noteable

Early and clear

Evidence for reviews

Forms & generic AI

Time-consuming

Noteable

Always ready

Coordination works when context survives handover.

A day in the life

Before and after Noteable

Before

7:15am — Phone rings. "What happened at Sarah's yesterday?"

9:30am — Text from worker. "Is the PIN still 4829?"

11:00am — Sick call. Scramble to find replacement.

2:00pm — Family calls. "Why didn't anyone tell me about the incident?"

5:30pm — Still catching up on messages. Dinner cold.

After

7:15am — Worker checks the app. Sees yesterday's notes. No call needed.

9:30am — Access details are in the participant notes. Worker found it themselves.

11:00am — Replacement checks notes, sees what works. Hits the ground running.

2:00pm — Incident was documented and flagged during the session. You saw it the same day.

5:30pm — Inbox clear. Home for dinner on time.

What Noteable does (and doesn't do)

What it does

  • Gives workers the context they need before they ask
  • Flags issues during note capture so you hear first
  • Makes shift handovers faster with structured notes
  • Tracks progress so you can report without chasing

What it doesn't do

  • It does not replace your judgement on rostering
  • It does not automate your communication style
  • It does not monitor or score your workers
  • It does not add more admin to anyone's day

Use Cases

How coordinators use Noteable

Shift Context

Workers can review the last session notes before they reach for the phone.

Fewer calls

Session Visibility

See recent sessions, who documented them, and what was captured — in one view.

One view

Flagged Sessions

Important incidents are clearly flagged during note capture so you can follow up fast.

Same-day

Progress Tracking

Track goal progress without chasing 12 different people for updates.

Effortless
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