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⚖️ Terms of Service — Noteable AI (Australia)

Effective Date: November 10, 2025

These Terms of Service (“Terms”) govern your use of Noteable AI, operated by Matthew Giglio (ABN [insert number]), based in Adelaide, South Australia.

1. Acceptance

By using Noteable AI, you agree to these Terms.
If you do not agree, you must not access or use the service.

2. Description of Service

Noteable AI provides AI-assisted note-taking tools for NDIS support workers to help with documentation and compliance.
This service is in beta and provided for testing and evaluation only.
It is not a registered NDIS software provider and does not replace human review or professional compliance processes.
We are not a registered NDIS provider.

3. Your Responsibilities

You agree to:

  • Keep your login details secure
  • Ensure all data you enter is lawful and accurate
  • Obtain participant consent where required
  • Not upload harmful or unauthorised material

4. AI-Generated Content

AI drafts are automatically generated based on your inputs.
They may contain errors or require human editing.
You are responsible for reviewing and validating all AI-generated content before using it in any professional context.

5. Data Ownership and Security

You retain ownership of all content you upload or create within the platform.
By using Noteable AI, you grant permission for the service to store and process this data solely for functionality, compliance, and improvement purposes.
Data is securely hosted in Australia (Supabase, AWS Sydney).

6. Payments (if applicable)

If you upgrade to a paid plan:

  • Fees are charged in AUD
  • Payments are processed via secure third-party gateways (e.g., Stripe, PayPal)
  • Fees are non-refundable except as required by law

7. Beta Disclaimer

Noteable AI is an MVP and experimental product.
It is provided “as is” without guarantees of uptime, accuracy, or performance.
Use is at your own discretion and risk during the testing phase.

8. Limitation of Liability

To the fullest extent permitted by law, Noteable AI and Matthew Giglio are not liable for any indirect or consequential loss resulting from the use (or inability to use) the service.
Total liability is limited to the amount you have paid (if any) in the 12 months before a claim.

9. Termination

You may close your account at any time.
We may suspend or terminate access if you breach these Terms or misuse the service.

10. Governing Law

These Terms are governed by the laws of South Australia, Australia.

11. Contact

Noteable AI
Operated by Matthew Giglio
Email: support@noteable.com.au
ABN: [insert number]
Adelaide, South Australia