| Designed to do | Structured session notes with client context you can hand to the next worker. | Manual tracking and lightweight tables. Excellent at counts. Weak at session narrative. |
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| Session context | Captured inside the session record while it is still true. | Usually summarised after the fact, or omitted. |
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| Follow-ups | Next-time items sit with the client, visible before the next session. | Depends on whoever updated the next-action column last. |
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| Second worker | Same client record, with team session planning and controlled calendar sharing. | Sharing a sheet is easy. Sharing judgment that never made it into a cell is not. |
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| Who changed what | The product keeps who changed the record and when. | Cell history if you remember to use it; often none that a covering worker will trust. |
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| Invoicing | Not the job. Keep invoicing where it already works. | A spreadsheet is not a billing system — and should not be asked to become one. |
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