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Noteable

Client records across a small team

A client record that still makes sense after three different workers.

The participant did not change — the face at the door did. If the file is a pile of personal notes, this month’s third worker starts from whoever happened to write something down.

Write your first note freeTake the 2-minute snapshot

14-day trial, no card. The snapshot is a scored self-assessment in the app.

Clinical progress report summarising sessions from multiple contributors on one client.
Two workers on one client. The month stays one file.

In the product

The month should read as one client, not three diaries.

You see the participant in week one, a colleague in week two, a casual on a Tuesday in week three. On one record, each week builds on the last — and the casual can see all of it before writing Tuesday.

Leave, a casual Tuesday, a new name on the run — the client is still the client.

Multiple workers on one participant is normal for a small provider — and it’s exactly where the record breaks. One worker holds the history in their head. Another’s careful notes never get opened. A casual leaves no trail anyone will trust next week.

Tuesday: a casual walks in for a single shift and opens the file. Three names are on it, but no story.

The worker changes. These should not.

More than one person delivers this support, so the file has to survive that. Noteable is documentation for small NDIS providers — not an app for support workers.

What travels with the client

  • Session history, with who wrote each note and when it was finalised
  • Last time, in enough detail to start the next session
  • What works, and what to be mindful of
  • Open follow-ups
  • The goal you are actually working toward

What Noteable will not do

  • Roster those workers
  • Invoice or submit NDIA claims
  • Hold the appointment book or the invoice — even if that system also has a client tab

Next step

Put this month on one client — not in three diaries.

Write your first note free, then add the colleague who covers a Tuesday — the test is whether they open the same record. The 2-minute snapshot is a scored self-assessment in the app, not an export from the clinic.

Write your first note freeTake the 2-minute snapshot

See Noteable for small teams

FAQ

One client, several workers

For small NDIS providers whose participants already see more than one worker.

Can multiple workers use the same NDIS client record?

Yes. Small-team workspaces share the client record. Each worker captures and reviews their own session. Context and history stay with the client. Self-serve up to 15 active users.

Is Noteable an app for support workers?

No. It is documentation software for sole traders and small NDIS providers. Workers on a team use it to write the session record. It is not a support-worker invoicing, rostering, or job-finding app.

What happens when a casual covers one shift?

If they have a login, they open the same client, see what was finalised, and write their own note. The record does not reset because the face at the door changed.

How is this different from a solo-worker business app?

A solo-worker app is built for one independent worker’s notes and invoicing. Noteable is built for the session record when more than one worker sees the same client. Invoicing stays where you already do it.

Solo admin vs shared client record

Does the NDIS require a shared client record in Noteable?

No. The 2026 NDIS Amendment Bill passed Parliament on 19 August 2026 and is awaiting Royal Assent; rules may still change. A shared record helps you show the work when more than one worker has seen the client. It is not legally required to look like Noteable’s, and Noteable is not an approved NDIS tool.

How much for several workers?

A$29 per active user per month. Two workers are A$58. Five are A$145. One invoice, billed to the owner.

Write your first note freeTake the 2-minute snapshot

Still have questions? Email us at hello@noteable.com.au